Privacy Policy
Care Children Need
Website: www.carechildrenneed.wales
Last updated: 13 October 2026
About this policy
Care Children Need is a campaign raising awareness of changes to children's residential care in Wales and their potential impact on children, families, care provision and communities.
The campaign is coordinated by the Children's Homes Association (CHA).
This Privacy Policy explains how personal information submitted through the Care Children Need website is collected, used, stored and protected.
We are committed to handling personal information responsibly and in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who is responsible for your information?
Data controller: [Confirm the legal name of the organisation responsible for the website and its data — expected to be the Children's Homes Association.]
Contact email: admin@the-cha.org.uk
Registered or correspondence address: [Insert the data controller's address.]
The data controller is responsible for deciding how and why personal information is used.
What information we collect
We may collect personal information when you:
Sign up to receive campaign updates.
Submit an enquiry through our media contact form.
Contact the campaign directly by email.
Visit or interact with our website.
Depending on how you contact us, this may include:
Your name.
Your email address.
Your job title or role.
The organisation you represent.
Information you provide in an enquiry or message.
Technical information about your visit to the website, such as browser information and website usage data, where collected through our website services.
We ask that you do not include sensitive personal information in general enquiries unless it is necessary.
How we use your information
Campaign updates
If you sign up for updates, we will use your contact details to send you information about the Care Children Need campaign. This may include campaign developments, published evidence, news, events and opportunities to engage with the issues raised.
We rely on your consent to send these communications.
You can withdraw your consent at any time by using the unsubscribe link in our emails or contacting us directly.
Media enquiries
If you contact us through the media enquiry form, we will use the information you provide to respond to your enquiry, arrange interviews, provide information or manage related correspondence.
Our lawful basis is our legitimate interests in managing enquiries and communicating about the campaign.
Website operation and security
We may process limited technical information to operate the website, maintain its security, investigate technical problems and understand how the website is used.
Our lawful basis for necessary website administration is our legitimate interests in operating a secure and functional website. Where consent is required for cookies or similar technologies, we will request it before using them.
How we use information for campaign communications
We will use the information provided through our campaign updates form to send the updates you have requested.
We will not automatically add people who submit media enquiries to the campaign updates mailing list.
We will not use your sign-up information to infer your political opinions, create political advertising audiences or target you with personalised political advertising merely because you have subscribed to updates.
If we introduce additional uses of personal information, we will explain them and obtain any consent required before doing so.
Who we share information with
We may use trusted service providers to operate the website, process form submissions, store information and distribute campaign emails.
These may include our website hosting provider, website developer, email communications platform and other suppliers providing services on our behalf.
Where suppliers process personal information for us, we require appropriate data protection arrangements.
We do not sell personal information.
We may share information where required by law or where necessary to establish, exercise or defend legal claims.
[Before publication: identify any additional organisations that independently receive or control form data, including campaign partners or external PR agencies, if applicable.]
How long we keep information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Campaign updates: We retain your contact details while you remain subscribed. If you unsubscribe, we will stop sending updates and may retain limited information needed to respect your preference.
Media enquiries: We retain correspondence for as long as necessary to manage the enquiry and any related follow-up, subject to our records retention policy.
Technical website information: Retention depends on the website services and security systems in use.
We periodically review the information we hold and delete or anonymise it when it is no longer required.
[Before publication: confirm the actual retention periods or criteria used for enquiries, mailing records and website logs.]
International data transfers
Some website or email service providers may process information outside the United Kingdom.
Where this happens, we will ensure that appropriate safeguards are in place, as required by UK data protection law.
[Before publication: confirm relevant suppliers, processing locations and transfer safeguards.]
Your data protection rights
Depending on the circumstances, you have the right to:
Request access to the personal information we hold about you.
Ask us to correct inaccurate information.
Request deletion of your information.
Request that we restrict certain uses of your information.
Object to processing based on legitimate interests.
Request transfer of your information where applicable.
Withdraw consent where processing is based on consent.
You also have the right to object to the use of your personal information for direct marketing at any time.
To exercise your rights, please contact admin@the-cha.org.uk.
If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.
Cookies and website analytics
Our website may use cookies and similar technologies to support essential functions and, where enabled, understand website usage or measure campaign activity.
Please see our separate Cookie Notice for further information.
Where consent is required, optional cookies and tracking technologies will not be activated until you have agreed to their use.
Changes to this policy
We may update this Privacy Policy to reflect changes to the website, campaign activities, service providers or applicable law.
The latest version will always be available on this website, with the date of the most recent update shown above.
Contact
For questions about this Privacy Policy or how your personal information is handled, please contact:
Children's Homes Association — Care Children Need campaign
Email: admin@the-cha.org.uk
Website: www.carechildrenneed.wales